MEET THE SALES TEAM
SALES EXECUTIVE TEAM
NATHAN HICKMAN
CHIEF SALES OFFICER
Nathan Hickman serves as Chief Sales Officer for Oceania Cruises, where he oversees global sales strategy, travel advisor engagement, and commercial development across all markets. A highly respected leader within the luxury cruise industry, Nathan brings more than two decades of experience spanning sales, marketing, trade partnerships, and brand growth.
TRICIA WOLF
VP, FIELD SALES
With over 22 years of experience in the industry, Tricia joined Oceania Cruises in 2003 as an original member of the sales team. As of January 2017, Tricia is responsible for overseeing our North America Field sales team including select top producing agencies.
EMILY LOEWY
VP, SALES STRATEGY & OPERATIONS
Emily joined the organization in 2011, approaching nearly 15 years at NCLH. She spent 7 years in various roles in Norwegian Cruise Line’s Marketing group – including Acquisition Marketing, Partnerships, and New Build Product Launches. Emily transitioned to the Oceania Cruises brand in 2018, leading International Marketing for global markets. Most recently, Emily led the Consumer & Trade advertising strategy & planning for the Oceania brand. Her remit has grown in both scope and leadership; combining marketing, strategy, and a vast array of perspective for the business.
JOE EASTEP
SR DIRECTOR,
STRATEGIC ACCOUNTS
Joe Eastep brings over 17 years of travel industry experience and has been with Oceania Cruises since 2009. As leader of the Strategic Accounts team, he oversees strategic partnerships with North America's top 30 travel agencies, focusing on business growth, collaboration, and long-term success.
ALICIA STEUART
SR DIRECTOR, BUSINESS DEVELOPMENT
Alicia Steuart is Senior Director of North America Sales for Oceania Cruises, leading the company’s team of business development managers across the United States and Canada. With more than 30 years in the travel industry, she brings extensive experience in sales leadership, strategic partnerships, and travel advisor engagement. She is known for building collaborative teams, cultivating strong industry partnerships, and developing strategies that drive mutual growth and long-term success
MICHAEL VON WITTENAU
SR DIRECTOR, PARTNER ENGAGEMENT & NATIONAL ACCOUNTS
With over 30 years in both supplier and retail travel, Michael von Wittenau joined Oceania Cruises in 2016, and works closely with top agency partner.
SALES EXECUTIVE TEAM
NATHAN HICKMAN
CHIEF SALES OFFICER
Nathan Hickman serves as Chief Sales Officer for Oceania Cruises, where he oversees global sales strategy, travel advisor engagement, and commercial development across all markets. A highly respected leader within the luxury cruise industry, Nathan brings more than two decades of experience spanning sales, marketing, trade partnerships, and brand growth.
TRICIA WOLF
VP, FIELD SALES
With over 22 years of experience in the industry, Tricia joined Oceania Cruises in 2003 as an original member of the sales team. As of January 2017, Tricia is responsible for overseeing our North America Field sales team including select top producing agencies.
JOE EASTEP
SR DIRECTOR, BUSINESS DEVELOPMENT
With over 15 years of travel experience, Joe Eastep joined Oceania Cruises in 2009, and partners with select Host and Franchise Agency Partners within our Strategic Accounts Team.
MICHAEL VON WITTENAU
SR DIRECTOR, BUSINESS DEVELOPMENT
With over 30 years in both supplier and retail travel, Michael von Wittenau joined Oceania Cruises in 2016, and works closely with top agency partner.
STRATEGIC ACCOUNTS TEAM & PREFERRED ACCOUNT DIRECTORS
Guillaume Cameron
gcameron@oceaniacruises.com
Guillaume Cameron is a Strategic Accounts Director at Oceania Cruises working with agency headquarters and top advisor partners. His background spans shipboard operations, travel advising, and corporate training. He focuses on strategic alignment, partnership development, and long-termgrowth initiatives.
Jade Anderson-Dukes
jgurule@oceaniacruises.com
Jade Andersen-Dukes is a Strategic Account Manager at Oceania Cruises supporting host agencies and home-based advisors. With over 11 years of experience in the travel industry, she partners with agencies and advisors to drive growth through strategic planning, marketing support, and relationship management. Jade focuses on helping partners identify opportunities and build long-term success.
Andrea Sopinanukul
asopinanukul@oceaniacruises.com
Andrea Sopinanukul is the Director of Preferred Accounts at Oceania Cruises supporting key preferred partners. With over 20 years of experience in the cruise industry, she has held roles across reservations, corporate, and field sales. Andrea leverages this background to help advisors grow their business and deliver exceptional client experiences.
Kari Roach
kroach@oceaniacruises.com
Kari Roach is the Director of Preferred Accounts at Oceania Cruises supporting key agency partners. With over 20 years of experience in the travel industry and 10 years with the brand, she specializes in strategic growth and partner development. Kari is known for her data-driven, tech-forward approach to delivering measurable results.
Loretta Echols
LEchols@oceaniacruises.com
Loretta Echols is the Director of Preferred Accounts at Oceania Cruises supporting key agency partners. With decades of experience in the cruise and luxury travel industry and 14 years with the brand, she focuses on senior-level relationships, strategic partnerships, and sales development through training and collaboration.
Shirley Lew
SLew@oceaniacruises.com
Shirley Lew is the Director of Preferred Accounts at Oceania Cruises with 12 years at the company and over 30 years of global travel industry experience. Her background spans airlines, hotels, retail travel, luxury tours, and cruising. She focuses on advisor training, sales coaching, and strategic growth support.
BUSINESS DEVELOPMENT MANAGERS BY REGION
If you're new to Oceania Cruises, our Sales Concierge team is here to help.
Simply reach out to SalesConciergeOCI@oceaniacruises.com, and they’ll connect you with the sales representative who can best support your business.
Kim Tobias
ktobias@oceaniacruises.com
Kim Tobias is a Business Development Manager at Oceania Cruises supporting Western Canada, including BC, AB, SK, and MB. With over 30 years of travel industry experience, she brings deep destination knowledge and a strong focus on advisor success and global travel expertise.
Karla Añon
kanon@oceaniacruises.com
Karla Añon is a Business Development Manager at Oceania Cruises supporting the Pacific Northwest, including BC, AB, SK, MB, AK, HI, and select U.S. states. With over 20 years of travel industry experience and 15 years with the brand, she focuses on revenue growth and personalized agency partnerships.
Kevin Kerwin
kkerwin@oceaniacruises.com
Kevin Kerwin is a Business Development Manager at Oceania Cruises supporting Southern California advisors. With 20 years of cruise industry experience, he brings a background in reservations, onboard operations, and executive support roles. He focuses on helping advisors grow their business through tailored partnership support.
Samiha Khan is a Business Development Manager at Oceania Cruises supporting AZ, AR, CO, NM, OK, UT, and TX. She joined Norwegian Cruise Line Holdings in 2019 and built her career in direct sales before advancing into sales leadership, where she trained and mentored high-performing teams. In 2026, she joined Oceania Cruises, bringing a passion for relationship-building and helping travel advisors grow their business.
Samiha Khan
Laura Urban
laurban@oceaniacruises.com
Laura Urban is a Business Development Manager at Oceania Cruises supporting the Midwest region, including OH, MI, IN, IL, WI, MN, IA, MO, KS, and NE. With experience on both the travel agency and corporate sides of the cruise industry, she brings a collaborative approach to partner development and advisor support. Laura focuses on building strong relationships and helping advisors connect clients with the Oceania Cruises experience that best fits their travel aspirations.
Stephanie McDonald
stmcdonald@oceaniacruises.com
Stephanie McDonald is a Business Development Manager at Oceania Cruises supporting Eastern Canada, including ON, QC, NS, NB, PEI, and Newfoundland and Labrador. With nearly 25 years of experience in the cruise and travel industry, including six years onboard cruise ships and more than 15 years in business development, she brings extensive expertise in advisor training, partnership development, and sales growth. Stephanie focuses on helping travel advisors grow their Oceania Cruises business through strategic planning, marketing support, training, and group development.
Chris Cestari
ccestari@oceaniacruises.com
Christopher Cestari is a Business Development Manager at Oceania Cruises supporting the Northeast, including CT, NH, NJ, NY, MA, ME, RI, and VT. With over 20 years of experience in luxury cruise and hotel sales, his background includes Cunard Line, The Queen Elizabeth 2, Crystal Cruises, and luxury hotels such as The St. Regis New York, Four Seasons Hotel, and The Pierre. He focuses on high-end travel and strategic partner development.
Sarah Folden
sfolden@oceaniacruises.com
Sarah Folden is a Business Development Manager at Oceania Cruises supporting PA, MD, DE, DC, VA, WV, KY, TN, NC, and SC. With more than seven years of sales experience and nearly a year with the brand, she focuses on relationship-building, strategic marketing support, advisor training, and sales growth initiatives. Sarah is dedicated to helping partners strengthen product knowledge and grow their business.
Stephen Tubman
sttubman@oceaniacruises.com
Stephen Tubman is a Business Development Manager at Oceania Cruises supporting AL, GA, LA, MS, and West & Central Florida. With over six years at Oceania Cruises and prior experience with Regent Seven Seas Cruises, he specializes in group development, affinity partnerships, and strategic sales initiatives.
Maggie De La Cruz
mdelacruz@oceaniacruises.com
Maggie De La Cruz is a Business Development Manager at Oceania Cruises supporting South Florida. With eight years at the company, she began in Guest Services before transitioning to the Sales team, bringing valuable frontline experience and insight into advisor needs. Maggie also brings a background in advertising and print media, helping partners drive growth through personalized support and strong industry relationships.
The Oceania Cruises Sales Concierge is available to support your sales efforts. They can be reached at SalesConciergeOCI@oceaniacruises.com.
Not sure who your Oceania Cruises Business Development Manager (BDM), Director of Sales (DOS) or Sales Development Specialist (SDS) is? The lookup tool below can help. Simply enter your agency’s phone number or ID (example: IATA) below.
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